Who cares matters

The profound Margaret Wheatley says, in her book Finding our way, “invite everyone who cares.” By that she means when we are planning a change of any kind we should involve everyone who cares about it.

In this situation we usually go through the organisational chart and work out who is affected by the change by their position in our organisation. Wheatley suggests this is one of the reasons our change efforts so often fail because we haven’t involved the people who care most.

The most obvious impact of failing to involve these people is they resist the change and sometimes even sabotage it. Even though this is a powerful reason for involving them, it is not the most important. The people who care bring both passion and imaginative solutions to the hurdles we have to overcome in order for our initiative to be successful. They see problems we miss altogether. They often also protect the very thing we want to protect – the very essence of our organisation.

So next time you are planning a major change project – find out who cares and invite them. Even if they don’t have a formal position in your organisation. You’ll be surprised at what they bring.

10 reasons you need a fool

The single greatest threat to effective leadership is hubris – that is, I as a leader, or we as a leadership team develop an exaggerated belief in our own power. That we only have to speak and it will be. I don’t need to regail you with examples of hubris embedded in corporate communications. You know it all to well.

This danger has been recognised for as long as we have had leaders. Throughout history there has been only one character seen as suitable to guard against hubris – the archytypal fool. (See some examples here.) Apart from the leader, the fool is the most important person in the organisation. It is no accident that the demise of the role of fool has coincided with the greatest examples of corporate folly.

This role is so important I have a whole section of my blog devoted to it here. Just to whet your appetite, here are ten reasons you need a fool (thanks to David Firth for this list) :

1. Alienator: The fool challenges you to expand on your thinking to welcome unconventional – and therefore potentially creative – ideas.

2. Confidante: The fool provides a “safe space” where leaders and teams can talk from a place of emotion and instinct without being judged.

3. Contrarian: The fool challenges norms. Whatever you say, the fool will say the opposite. This makes you think why you are doing what you do.

4. Midwife: The fool is in charge of bringing new ideas into the world – with care, gentleness and wisdom.

5. Jester: Ivan Illich said “real revolutionaries are people who look upon their institutions with a deep sense of humour.” The fool makes sure we retain our revolutionary spirit.

6. Mapper: The fool knows who knows. So often the problem is not that nobody knows. The problem is nobody knows who knows. But the fool does.

7. Mediator: The fool enables us to re-connect our fragmented businesses in a meaningful way and get beyond our easy misunderstandings in order to renegotiate past perceptions.

8. Satirist: The fool looks around the organisation and sees all the inflated balloons of ego and deflates them. Pomposity is vulgar and silly in any self-respecting workplace. Perhaps more importantly, it is an outward show of utter certainty – and in times of tremendous instability we cannot afford to be that sure about anything.

9. Truth-Seeker: The fool knows that truth is a very simple solution to most business problems. But we don’t use it. And then the project collapses and everyone crawls out of the wreckage and says “I knew that would happen.”

10. Mythologist: The fool holds the mythology of the organisation – why Esther Jones was hired five years ago when everyone else has forgotten. Why the colours in the logo are blue and orange. All the things that were once done for a good reason but no-one else remembers why. The fool also busts myths that endure but are counter-productive.

I’d love to hear your thoughts. Please leave a comment below.

Also, if you’d like talk about your personal purpose power and performance, sign up for my next breakfast here.

 

Routine and Tradition

What happens when our routine changes? How much are you a creature of routine?
Personally, I love tradition. When our children were young, one of the books
we read about parenting suggested that one of the main jobs of parenting was
to "make memories" for your children. For almost the whole time our children
have been with us, Friday night has been "Pizza Night" at the Curnow house.
We make our own pizzas and usually watch a video afterwards. The whole process
starts about 4pm when I make the dough and finishes when we crawl into bed
between 11pm and midnight.

Summer holidays are the same for us. Over the last few years, we have got
into the habit of going away to Anglesea on Boxing Day for
about two weeks. We have grown to look forward to that absolutle break that
comes with the hectic lead up to Christmas and then nothing – relax.

This year our usual house wasn’t available and by the time we found this
out, a lot of the places we would like had already been booked for the two
weeks after Christmas. We were left to book another house later in January.
We don’t really go for up market all mod-con houses that have been all the
rage in Anglesea over the last 10 years. But there wasn’t much left, so we
ended up taking exactlly that type of house. Oh well, why not enjoy ourselves
once in a while.

Mainly though we just weren’t sure how it was going to go being out of our
routine. Staying home straight after Christmas. At least we didn’t have to
combine Christmas shopping with packing to go away. It was nice but strange
to wake up on Boxing Day realising we didn’t have to rush around getting ready
to leave.

We’re down here now and settled in to the house – for all the mod cons, not
really any better than the 30 year old house we had for the last few years.

I feel strange. I’ve had nearly two weeks holiday before I got here. I should
be back at work by now. I feel like I should be working. It’s hard to now whether
I should just be relaxing or I should be doing some work. I wanted to spend
this two weeks doing some writing while I was away and certainly wanted to
write more than I have since Christmas.

I wonder how much of that is related to the change in routine and how much
is that I was just very tiered at the end of last year and needed a good break.
The proof will be in the pudding.