Tell the truth

Tell the truth

In my last post, I discussed how politeness so often gets in the way of effective work. Today, I want to talk about what’s behind this (false) politeness – avoiding the truth. In fact, what often presents as politeness is the exact opposite. A veneer of courtesy...

Stop being so bloody polite

One of the biggest barriers to effective work in organisations is politeness. We tiptoe around, trying not to offend those we work with even, or particularly when they have stuffed up or been impolite to us. I fell into the trap recently. I had a four-week stint...