{"id":236,"date":"2006-09-08T10:43:40","date_gmt":"2006-09-08T10:43:40","guid":{"rendered":"http:\/\/chriscurnow.com\/index.php\/2006\/09\/08\/easy_answers\/"},"modified":"2006-09-08T10:43:40","modified_gmt":"2006-09-08T10:43:40","slug":"easy_answers","status":"publish","type":"post","link":"https:\/\/chriscurnow.com\/?p=236","title":{"rendered":"Easy Answers"},"content":{"rendered":"<p>Perhaps the most fundamental quest in human history has been to find &lsquo;the<br \/>\npath to a fulfilled life.&rsquo; Throughout time, men and women&nbsp; have<br \/>\nsought to address this question at various levels of depth. For some it has<br \/>\nbeen a shallow &lsquo;tell me everything I need to know in five minutes&rsquo; while<br \/>\nfor others it has truly been a life&rsquo;s work. For many this search has<br \/>\nbeen expressed through a religious journey, some through exploration of the<br \/>\nnatural universe, some through personal conquest, and increasingly today many<br \/>\nfind expression in the world of business. (Indeed we have heard it said that<br \/>\nbusiness has replaced religion as the source for meaning in people&rsquo;s<br \/>\nlives.) People in this category may attempt to find fulfilment through building<br \/>\nhuge organisations, by amassing personal wealth or perhaps creating something<br \/>\nof enduring worth.<\/p>\n<p>\nHand in hand with the individual quest, have been those who offer to provide<br \/>\neither &ldquo;the answer&rdquo; or guidance along the path. In the field of<br \/>\nreligion we have priests, rabbis, mullahs and teachers. We also have heretics.<br \/>\nIn personal health we have doctors and medical practitioners of all varieties.<br \/>\nWe also have quacks and snake oil salesmen. In business we have consultants<br \/>\non the one hand and charlatans on the other (See <a href=&#038;\"http:\/\/links.jstor.org\/sici?sici=0037-7791(198006)27%3A5%3C570%3ATPOTSA%3E2.0.CO%3B2-M&#038;\">Thomas<br \/>\nSzasz<\/a>). Somewhere in that mix, and across all fields of endeavour we have &lsquo;gurus&rsquo;.<\/p>\n<p>\nA few years ago Spiral Path worked for a one of the <a href=\"http:\/\/faculty.washington.edu\/~krumme\/companies\/account.html\">Big Five<\/a> professional services<br \/>\nfirms in Melbourne. It was an eye opening experience. we could see in the<br \/>\neyes and hear in the words of our clients two very different perceptions<br \/>\nof us. One the one hand there was a deep distrust. Our fees were higher than<br \/>\nanyone else in town and they knew, or suspected, that we were looking for<br \/>\nways to broaden the engagement (and hence charge more fees) in almost every<br \/>\nconversation. In short, they felt we were out to &lsquo;screw them&rsquo;. <\/p>\n<p>\nOn the other hand, they engaged us because our fees were so high. Our fees<br \/>\nmust be the highest because we must be the best. When they came to a presentation<br \/>\nin our offices, they met us at the hallowed thirteenth floor. There was a hush<br \/>\nwhen the lift opened. We did everything we could to make them feel it was their<br \/>\nprivilege to be invited to come here. We provided them with a magnificent view<br \/>\nof Melbourne (a metaphor for our omniscience), the meeting was attended by<br \/>\nwaiters who would serve tea, coffee and biscuits individually and when they<br \/>\nwent to the bathroom they were regaled with marble walls stone floors and gold<br \/>\nfittings.<\/p>\n<p>\nThroughout all this, Spiral Path felt they entertained (and we encouraged)<br \/>\none abiding fantasy about us. Yes they could come to Level 13. But there<br \/>\nwere parts of the building only staff were allowed. Surely there was, somewhere<br \/>\nhigher in the building that they could only dream of where only the most<br \/>\ndevout staff could go. A place where there was a huge book laid out on an<br \/>\nalter. In the book were all the possible scenarios that could face a business.<br \/>\nMore importantly, next to each scenario was &ldquo;the answer&rdquo; &mdash; what<br \/>\nthe business needed to do to solve the problems it faced or to obliterate<br \/>\nits competition. In their heart of hearts, Spiral Path believes this is what<br \/>\nthey hoped they were paying for.<\/p>\n<p>Spiral Path keeps this experience in mind whenever a new book, article or theory<br \/>\ncomes across our desk. When we evaluate any leadership theory, the most fundamental<br \/>\nquestion we need to address is to what extent it provides practical and useful<br \/>\ndirection in the art of leading and to what it extent it feeds our fantasy that<br \/>\nit is a shortcut that will enable us to lead and be successful without doing<br \/>\nthe hard work of being a leader.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Perhaps the most fundamental quest in human history has been to find &lsquo;the path to a fulfilled life.&rsquo; Throughout time, men and women&nbsp; have sought to address this question at various levels of depth. For some it has been a shallow &lsquo;tell me everything I need to know in five minutes&rsquo; while for others it [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-236","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/chriscurnow.com\/index.php?rest_route=\/wp\/v2\/posts\/236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chriscurnow.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chriscurnow.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chriscurnow.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chriscurnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=236"}],"version-history":[{"count":0,"href":"https:\/\/chriscurnow.com\/index.php?rest_route=\/wp\/v2\/posts\/236\/revisions"}],"wp:attachment":[{"href":"https:\/\/chriscurnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chriscurnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chriscurnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}